Working systems, honest advice, and pricing built for SMEs, not enterprises. You get a working system, an honest outside view, or training that changes how your team works — not a strategy deck.
Three concrete proof points. Each one is a working system in production, not a deck.
Live, paying customer support customers. 24/7 enquiries across web chat, WhatsApp, and voice. 30-day trial, no card required. Triage, route, book — same brain, every channel. Never missed a call.
View case study8 destination landing pages, 8 hand-curated moods, live LiteAPI rates from £68 to £307. No fabricated starting prices. Real rates under the headline, in the booking flow, in the editorial — they all agree because they pull from the same source.
View case studyMCP-server social ops for a small team running a real audience. 13 tools covering research, drafts, calendar, post status. Open-weight models for the routine work, frontier models for the moments that matter. Hermes orchestrates the whole pipeline.
View case studyPick the one that matches where you are right now. Build ships a working system. Advise gives you an honest outside view. Enable makes sure the team actually uses what gets delivered.
Customer service, bookings and enquiries, follow-ups, quoting, reporting, internal dashboards. I design, build, deploy, and hand over. You own the system, the data, and the roadmap. No platform lock-in, no recurring fees to me.
Format: scoped, fixed-price · Typical length: 6–8 weeks · For: SMEs ready to ship one production system
An audit of where AI will help in your business and what to leave alone. Recommendations on tools, build-versus-buy, and sequencing, with a written 90-day plan and a clear "not yet" when that is the right answer. The report is yours either way, and I will tell you when the answer is to use something off the shelf or do nothing at all.
Format: day rate, fixed-scope · Typical length: 2–4 weeks · For: SMEs before a vendor pitch or build commitment
Read the Advise breakdownHands-on workshops with the team that will use the system. Runbooks, prompt standards, and quarterly reviews once it is live. The point is adoption: a working system the team uses beats a clever system they don't. Optional ongoing support, billed monthly, off when you don't need it.
Format: monthly retainer · Typical length: ongoing · For: SMEs after a Build handover
Read the Enable breakdownBristol is full of small and medium businesses holding the high street together. The list below is the broad SME mix I work with, and the workflow each one most often wants to automate first.
Catching missed calls during a job, automating quote follow-ups, scheduling, and the daily jobs-and-quotes digest the office relies on. The work most trades businesses automate first is enquiry capture and quote turnaround, because both are losing them revenue before lunch.
Document drafting, enquiry triage, conflict-check helpers, and client-update emails that read like the partner wrote them. Professional services automate the high-volume low-stakes work first, leaving the judgement-heavy moments where they should be.
Customer-support automation across channels, product description generation in your tone, and review-response workflows. Retail tends to automate the high-volume support first, where consistent answers across email, chat, and social save the team a full headcount of repeated work.
Every engagement I take on is shaped by what it is not. The list below is the honest answer to the things a Bristol SME might expect from an AI consultant, and the reason most of them are a better fit somewhere else, including elsewhere on this site.
If you want a strategy document, you will not get one. The work I deliver is a working system, a working team, or a working recommendation. The closest alternative on this site is the £149 Local SEO audit, one page, plain English, fixed scope.
Bristol studio, UK SME rates. Scoped and fixed-price for builds, day rate for Advise, monthly retainer for Enable. If you want a no-build starting point, the Brand Voice Setup is £350 one-off, and the Website Build starts at £300.
No AI consultant can promise that. The work I deliver is operational: a working system, a real team, a clear plan. I will tell you if the answer is "use what you already have" or "do this differently" before I tell you to spend money on a build.
Every system I build is operator-side tooling. A human reviews the output before it ships. If a vendor is telling you that an unattended AI front line is safe for a customer's money, contract, or complaint, that is not the engagement I deliver.
Expedient AI Ltd · Registered in England and Wales · Bristol BS16 1BW ·
Working with SMEs across Bristol, Bath, the South West, and UK-wide via video. Most of the work is delivered remotely once a build is in motion; the in-person part is the kickoff and the team workshops, both of which happen in Bristol or on your site when it makes sense.
Other entry points on this site: £149 Local SEO audit for trades that want a one-page read of their map-pack position · £350 Brand Voice Setup for teams that want every AI workflow to sound like the business · Website Build from £300 · Mercury OS from £1,495 for the four-module install.
Bring one workflow you'd like to improve. By the end of the call you'll have a clear yes or no on whether AI is genuinely worth it for that workflow, and a rough cost and time range if you want help shipping it.
Replies within one working day. What helps me help you: send one workflow, one sentence on what hurts about it, and a number (volume, hours lost, errors/week). Anything you don't send is fine — I'll still read your message.
Reasonable starting ranges: a small build, £5,000 to £20,000 fixed price, six to eight weeks. A day-rate Advise, £600 to £1,200 per day. Enable, £300 to £800 per month, off when you don't need it.